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2016
25
June
Is it better to book a hotel through the hotel website for points or a middleman like Expedia for savings?

Question:

Profile picture of Katie

Katie

This question has maybe been asked before. When booking a hotel, is is better to book through the hotel website and get their 'points' or through a middleman like expedia where it's cheaper (like $20/night cheaper). Or any advantage to going through a TA. Thanks!

Humans say...

Profile picture of Shima

Shima

I always book through third party and get points off my credit card instead

Profile picture of Sandra

Sandra

Through the hotel website

Profile picture of Heather

Heather

I think it's personal preference. Which one is likely to have more value to you, future points or cash in your pocket now?

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Heather

I would only do the points thing if there were a promotion going on that got me bonus points, or a free night stay or a gift card or etc.

Profile picture of Sandra

Sandra

If the price is the same, dealing directly with the hotel is beneficial. Same with airlines

Profile picture of Katie

Katie

The cash is likely of more benefit. Thanks!

Profile picture of Cindy

Cindy

When we booked through a middleman we have never gotten the best available room. More than once, when booked through expedia, etc, we had to request a better room ..... and got a better one for same price. Because of that, we always book with hotel directly.

Profile picture of Katie

Katie

I think I waited too long to book
now the prices are the same so I just booked it through the site.

Profile picture of Cana

Cana

Always best to book through a hotel directly. They will likely give you a nicer room or a comp upgrade over those booked via a third party site since they are getting full revenue from you and not paying a margin to the "middle man".

Profile picture of Lorraine

Lorraine

priceline- always get a good deal

Profile picture of Phayyte

Phayyte

priceline works for me but last time I used trivago to check all at once and found a deal only offered by Amoma and saved $500 on a weeks stay

Profile picture of Parveen

Parveen

I love Trivago. It has found me some amazing deals

Profile picture of Corinne

Corinne

I check the middleman and hotel websites. Sometimes the hotel has deals which aren't reflected on the booking sites. Same goes for airlines.

Profile picture of Élån

Élån

I call the hotel directly and try to negotiate the best price.

Profile picture of George

George

Hotel points are only good if you plan on going to that hotel franchise again ( you also need to know how many point to get a bonus and when do they expire) - expedia also gives points and Trivago is owned by expedia

Profile picture of Shawn

Shawn

Forget hotels and use airbnb

Profile picture of Sandra

Sandra

Call hotel ad ask if they'll match the online rate. That way you very the best of both.

Profile picture of Patty

Patty

One point about hotels in Mexico. I had an awful time with the hotel, trying to get a refund. I had booked through Booking.com and only when I got them to intervene on my behalf did I eventually get the refund. They have odd rules there regarding deposits.....

Profile picture of Corinne

Corinne

Booking.com really supports its clients. I never book direct with the hotel unless I have stayed there before. Had a major problem with a hotel in Thessaloniki last summer. They triple charged us and wouldn't return email . They refused to speak English on the phone when we managed to reach the mgr. Contacted booking's customer service and within 24 hrs, we had the refund.


A.I. says...

AI Profile Pic

Booking a Hotel: Direct or Through a Third-Party Site?

When it comes to booking a hotel, you have two main options: booking directly through the hotel's website or using a third-party site like Expedia, Booking.com, or Hotels.com. Both options have their advantages and disadvantages, and the choice ultimately depends on your priorities and preferences.

Booking Through the Hotel Website

One of the main advantages of booking directly through the hotel's website is that you can earn loyalty points or rewards. Many hotel chains offer loyalty programs that allow you to accumulate points for each stay, which can be redeemed for free nights, upgrades, or other perks. Additionally, booking directly with the hotel ensures that you get the best rate available, as hotels often offer exclusive deals and promotions to direct bookers.

Pros: Earn loyalty points/rewards, potential for better rates, direct communication with the hotel.

Booking Through a Third-Party Site

Third-party travel sites like Expedia can sometimes offer lower rates than the hotel's website, especially during peak seasons or for last-minute bookings. These sites often have access to discounted rates and can bundle hotel stays with flights or rental cars for additional savings. However, it's important to note that these sites typically charge additional fees, which can offset the savings.

Pros: Potential for lower rates, ability to compare prices across multiple sites, bundled deals with flights/cars.

Which Option is Better?

Ultimately, the decision depends on your personal preferences and travel goals. If you're a frequent traveler and value loyalty programs and rewards, booking directly with the hotel may be the better choice. However, if you're primarily focused on getting the lowest possible rate and don't mind sacrificing loyalty points, a third-party site like Expedia might be the way to go.

It's also worth considering the flexibility and cancelation policies of each option. Hotels often have more flexible cancellation policies for direct bookings, while third-party sites may have stricter rules or additional fees for changes or cancellations.

In conclusion, both booking directly with the hotel and using a third-party site have their advantages and disadvantages. It's essential to weigh your priorities, compare rates and fees, and consider any loyalty program benefits before making your decision.



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