Anyone flown with interjet before?? We r flying to Cancun with our two really young kids from YVR later this year, have been reading several bad reviews on the flight- especially there being lots of delays. Thx!!!!

Lots of mayhem there right now..

In Acapulco for sure. Horrible drug war. Border towns. Not tourist areas. Don’t believe all the media hypes things up to be.

Joanne, Mexico is a big country, (and a wonderful one IMO), what are you referring to? We were even in Acapulco in November and had no problems. The other tourists were mostly Mexican and made us feel very welcome and safe.

Flying into Cancun doesn't mean you're staying in a ground zero for mayhem. Most of Mexico is quite safe. I'm a member of quite a few Mexico expat groups, with hopes of becoming one myself in a few years. Most expats who go back and forth use interjet a lot. Prices are generally quite a bit lower than others.

The New York Post? Hah! Why not the National Enquirer? Mexico is a huge country, in case you hadn't noticed. Whatever.

Jon I've been there many times, my parents have a house there. Still not a place I'm keen on going back to, and nowhere I'll ever take my small kids. Haven't heard the recent stories of tourists being targeted lately? There's a million other places to visit.

You'd better not set foot inside anywhere in the U.S. because the south side of Chicago is a high-crime area. Certainly don't ever fly into O'Hare. Yes, i've heard the hysteria, and it appears to be effective for some people, especially fans of tabloids.

Jon don't go there either right now. Not a fan of tabloids, just shared something from a friend.

Stay home. Check under the bed, too. And the NY Post is the definition of a tabloid.

My point is that the entire country of Mexico is not particularly unsafe because a couple of locations are. I'm not keen on Cancun or Playa, or Juarez, but these are exceptions to the rule. And anyone wanting to go anywhere on the Yucatan peninsula will probably fly into Cancun -- and probably get right out, to where they're going.

Mérida is considered the safest city in Mexico. We loved Valladolid, ride bikes around to the cenotes.

Jon I guess my point is, things can change quickly on a local level - - even on a week to week basis. That's why it's best to have friends show you around.
Truth be told, most people make it back from Mexico in one piece.
That said, a friend of an acquaintance got hit by a stray bullet and died-- not sure where she was travelling though.

I’m a big fan of interjet. Very “no frills” but roomy seats and professional staff.

Flew from yvr on april 5th basic but great no issues. Still in mexico and very safe!

interjet is a great airline. Never had any problems with them.

Wow that's reassuring

I’ve flown with them many times and they are great. Little more leg room then other airlines, good prices.

Totally agree!

I’m flying down to Cancun next month and am using interjet - I’ll report back, but also, I have heard wonderful reviews from friends who have used the airline!

That would be great! Thanks!!

The flight was ok, check in was bad. Maybe we just had bad luck getting the guy we did but I’d get there early.

Oh bummer, what was the issue??

We were paying to check luggage, which was fine, they weren’t gouging, but they didn’t know how to accept payment. They told us the price in US$ (Also what their website says) then wanted pesos which we didn’t have, then they didn't know how to process a credit card payment and we had to keep running back and forth (50 metres or more). We were early, and could have gone and exchanged $, so it wasn’t a desperate situation but it was 45 minutes and not fun. Like I said the flight was fine.

Flew interjet in Nov and Feb both great experiences. Low prices, extra.leg room, snacks and drinks included.

Good to hear, I was wondering about the snack situation on board

Flew cancun -yvr end of November. Cheese sandwich and bag chips. More than I expected for the price. Buy food at the airport to take with you if you want more. Free beer and tequila!

The snacks arent great but $300 can return you cant complain.

Flown within Mexico with them and will continue to do so! Great service!!

Nice clean/new aircraft price is good also sand staff is always good with them when I fly with them

Flew with them in November from CDMX to Puerto Escondido. Roomy seats with lots of leg room, free booze and snacks....I was super happy with my $65 ticket

Free drinks ?? Was it late ??

DO NOT FLY WITH THEM!! Our flight was cancelled coming home from Cancun and they claim it was due to weather however other airlines had no issues flying into YVR. We have been informed we will not be reimbursed for the flight they cancelled. We had to take a different airline home and pay out of our pocket or wait days with 2 small children to get another flight out with interjet. No a good experience at all!

Carlene sould make a complaint with PROFECO think you can make a complaint in Vancouver just google PROFECO

Marcel thanks!

https://www.profeco.gob.mx/english.htm
PROFECO.GOB.MX
Procuraduría Federal del Consumidor

http://www.aerospacemx.com/get-to-know-your-new.../
AEROSPACEMX.COM
Get to Know your New Passenger Rights

Marcel do you have a complaints email address? That page, in English, is a little hard to navigate

Believe you can go to the mexican consulate and they can help you fill out the complaint

Not %100 but from what I understand they can help

Marcel thanks. Will try to find an email address first, get the process started

Run away! Never fly with these guys!!! Terrible policies in place, very unlike Canadian and USA passenger Bills of Rights. If everything's goes fine, it's good. If it at all goes wrong, you are a hostage.
Be warned.

Thats interesting, i was totally screwed by United years back and stranded in Mexico. interjet bailed me out and i have never had an issue with them, fly them multiple times a year. I guess all airlines are a roll of the dice.

Chris so true. They cancelled or flight, next flight or was at least 4 more days, could be longer based on the number of customers trying to rebook. We had to pay for another flight out, interjet not reimbursing us for the flight not taken.
Who can wait >4 days, with little kids, work, school to get a flight out of a foreign country?
They also originally told us that we would have to go to CUN to claim the bag that was left in their possession... After we were already back in Canada

thats exactly what United did to me - 5 days plus stranded by United. Check your cc, you might have travel insurance. I got my replacement flights covered.

Chris on that now, plus media, plus Profeco, plus Transportation boards