Am using air bnb for the first time. I have found a possible rental but want to ask the owner a few questions. There is a 'request to book' button but that requires credit card information which I'm not ready to give. How do I send a message / indicate interest to the owner?

There should be a send owner a message section.

Click on 'Contact Host' - it should be under 'About This Listing'
(see bottom left of screenshot)
screenshot:
http://www.yycdeals.com/img/ul/mqkvn2p0vrly3aix.jpg
YYCDEALS.COM
www.yycdeals.com

hi Laurel. Im thinking about trying that service too

Have used it a few times. Just do your homework and ask lots of questions about property. I checked one for a single bedroom and the homeowners were not the tidiest of people.

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http://yycdeals.com/how-to-use-airbnb-the-first-site-you...
^^ A guide to using airbnb if anyone needs help using it for the first time.

Do lot's of research... I rented a dump last time and the owners would use the place while I was gone.

I have booked with airbnb lots and have great experiences

We used AirB&B in NYC & had an amazing experience - read the reviews for each place

I've used it in New York twice, loved it!

I used air bnb for my trip next year to Mexico. They are rigid. You can't have direct contact with the owner of a guest house or BnB until you book. Crazy and annoying. The information on their lists of places is so minimal that there is a need to talk to the owner. air bnb doesn't want to be left out of their commission. And you can't cancel once you have booked and paid.

Judith Brooke you are incorrect. We have used air bnb multiple times with ease. You can cancel dependant on the policy with the owners. They set out the guidelines. It is easy and flexible. I always contact the owner and ask questions. It is very easy, as Chris has stated already. I fully use air bnb and vrbo to book places no matter where we go. Of course, we can have a bad experience. If you do, email the owner on the air bnb site, so they have a record of it. Contact air bnb immediately after to ask for a refund. I have done it.

We have used air bnb four times now with no problems whatsoever! Chris is correct -- you may definitely send e-mails to the owner prior to booking. There's quite a variety of accommodation available, so study the photos and the details provided and definitely read the Reviews.

thank you all for your help and guidance....

Laur - Kay uses it all the time if you want to chat with her.

I run an airbnb, and use them myself when I travel. Believe me, there is lots of discussion with my guests from what they want for breakfast to the quality of the beds. Sometimes the website can be confusing.