2017
14
June
Is the Grand Sunset Princess in the Mayan Riviera worth the 5-star rating?
14
June
Question:
Humans say...
Donna
Grande Bahia Principe Tulum
Lori
If staying at Bahia definitely stay at Akumal over Tulum. Tulum uses resort grey water for watering and has a very strong smell. Akumal was a step up.
Hillary
There are actually a lot of complaints at this resort. I stayed with no issues but a lot of people are getting sick.
Lori
The pools and grounds are beautiful at the Grand Princess/Sunset. The rooms are nice too. I found the food really low end and you could follow the food patterns from Meal to meal. Cold food wasn’t always cold and hot not always hot.
Mitchell
Barcelo Maya Beach or Grand Principe on the same compound. Best all-inclusive I've been to. Been there 3 times now, never a bad day. Food is always amazing, rooms are always clean and the grounds and beaches are always immaculate.
Claire
I recall beach is quite a walk from the rooms.
Shelley
Just stayed at the Grand Riviera Princess and it was really good. Can also recommend the Barceló Maya Beach.
Lori
Just returned from a repeat trip to Barcelo. It’s always great. The resort is very walkable and user friendly. We used all the pools and restaurants. It’s a great choice.
Donna
We have been there 7 times & always awesome
Have stayed at Tulum & Akumal which know is Don Bablo & only guests can access the Auckmal resot which is awesome
Erin
The sunset princess is the one that blew up from a build up of natural gas under the resort many many years ago. It is a huge resort, lots of walking. I didn't know it was five star... Mexico five star doesn't mean much. Food was not great, I've had better at smaller, fewer starred resorts. The Beach is nice, rooms were nice and clean. Grounds and pools were nice.
Stephani
My friends were there when it blew up.... they werent' much help either...
Eunice
We've been twice. First time was great, second time-out so much. The rooms have gone downhill. Food is good for the first few days but a bit boring after that since it doesn't vary much from day to day. We won't return. If you can stay in the private villas for adults only that is your best bet.
Carolyn
I really enjoyed it when I was there 4 years ago, but agreed, there's a lot of walking as it's a fairly large resort.
Dawn
I booked my wedding there it was awesome. Stay in the pool rooms though:)
Stephani
Go to Akumal Bay Beach...
James
I wouldn’t go back myself. It’s just too big.stayed at smaller ones that are way better.
Kim
Thanks all for your input! I think I'm going to pick somewhere else. Will check out your suggestions.
Stephani
what do you like to do while there? I've been to many of the resorts there...
Kim
Just relax. Cold cerveza's and lots of beach and pool time.
Stephani
snorkeling? diving? shell picking? tours? I don't do pools, they are filthy... cenotes? exploring streets and little towns?
Stephani
and if none of those, do you like busy or quiet... kids or no kids. theres lots to ask, but I would have the best resort after hahaha
Kim
I would love to explore little towns!! Yes snorkelling but my kids want to spend most of their time in the beach. Beach volleyball. I like to shop. Lol. What kinds of things are there to do?
Stephani
tons..ok, let me think first, i don't have kids, but that's ok, i know the resorts... and im not a travel agent lol
Kim
When I say kids their age ranges from 17-25. Lol
Stephani
Kim Ray Mazur I figured a bit older with the volleyball
Stephani
ok,.. so some of the resorts I was thinking, do not do volleyball as it's too loud, and some have turtles nesting.. so... have you checked Grand Sirenis? it's got a lazy river to drink beer all day on, the entertainment staff is amazballs for volleyball etc, it's across from Cozumel to take the ferry one day, you guys can take the bus to XelHa which is a full awesome day, and it's a short bus to playa del carmen for the shopping... it's big, but its so much fun. there's tons of snorkeling right out front, theres the rocks that have iguanas and lizards on, buffet (which some dont)... it's all around a great fun resort.
Kim
A lazy river sounds like fun! Thanks for your suggestions.
Kindred
I just came back from the Now Jade resort in Puerto Morelos and it was so amazing!!
Stephani
there's not enough to do for them and the kids there...
Kindred
My younger cousins were very entertained at the kids club - it was very good.
Stephani
her kids are 17-25
Kindred
I’m 21 and really enjoyed it so
Kindred
There’s always activities going on like beach volleyball and stuff. It was lots of fun and the night club was good too.
Stephani
you're not reading what they want to do,...
Kindred
She’s said beach volleyball, snorkelling, pool, beach time, cervezas.
Kindred
But okay then. She doesn’t have to take my advice
it’s just a beautiful resort with a great pool and beach, near Puerto Morelos, which is a fun little town.
Stephani
it's not bad, but there's alot better to keep them all super happy.. shopping, walk to shopping etc.
Kim
Thank you for your suggestions Kindred and Stepanie!!
Brent
I was married there in 2010, loved it there
Anna
I was there in 2012 and was good, nice beach, good accommodation, good food, few a la carte restaurants, but we are talking Mexico and my trip was 5years ago.
Fred
I stayed at the Grand Sunset Princess about a year ago. Beautiful hotel, pool, beach, and setting.
The main restaurants are buffet style, okay food, but not 5 star quality.
A.I. says...
Grand Sunset Princess in the Mayan Riviera: A Mixed Bag?
Planning a vacation to the Mayan Riviera and considering the Grand Sunset Princess resort? This 5-star property certainly looks appealing on paper, but as with any hotel, it's always wise to delve deeper into the reviews before making a decision.
The Good
Many guests rave about the resort's stunning beachfront location, with crystal-clear waters and powdery white sand. The property itself is visually stunning, with well-manicured grounds and impressive architecture. The rooms are spacious and well-appointed, and the variety of dining options is a major plus.
The Not-So-Good
However, there are several recurring complaints that potential guests should be aware of. Many reviewers have cited issues with subpar service, from indifferent staff to long waits for basic amenities. There have also been reports of worn-out facilities and a general lack of maintenance in certain areas of the resort.
An Alternative Option: The Barceló Maya Grand Resort
If you're seeking a reliable 4-5 star experience in the Mayan Riviera, consider the Barceló Maya Grand Resort. This sprawling complex consistently receives high marks for its impeccable service, top-notch amenities, and family-friendly atmosphere. With multiple pools, restaurants, and entertainment options, the Barceló Maya Grand Resort offers something for everyone.
Of course, every traveler's preferences and priorities are different, so be sure to thoroughly research any potential resort before making your final decision. Happy travels!
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Kim
Has anyone stayed at the Grand Sunset Princess in the Mayan Riviera? It's listed as a 5 star but some of the reviews aren't that great. Is there another AI in that area you would recommend? Looking for a 4-5 star resort. Thanks!