My mom and I are heading to Mexico on the 28th of December! We're staying at the Viva Wyndham Maya resort in playa and we booked our trip online with sunwing. We got an invoice email, basically is our receipt, and I in the email it says prior to 28 days before your trip, e-tickets should be available. But this isn't the case since me and my mom didn't pre book our seats (because it's another $80+).
So I'm wondering if we have to pre-book our seats or how do we get these e-tickets? Do we just get our tickets at the airport? Or what do we need to get our flight tickets and what do we need once in Mexico for the transportation to our resort and our flight back home?

As long as your flight is booked & paid for, you will be able to check in & select your seats & get boarding passes 24 hours before departure. If you can’t select your seat at that time, you may need to do it when you arrive at the airport the next day for your flight.

thankyou!

An e-ticket is not your boarding pass

E tickets are just all your paperwork for flights hotels transfers to hotels. Print them out. They just won’t have seats in tgem

Also FYI I’m a travel agent. So I know what I’m talking about.

okay thankyou! we do have them printed

Enjoy your trip!

Thanks so much! We will

Take a photo of your booking information and present along with your passports to get your boarding passes at the airport ... if you want to sit together you may have to choose your seats ahead of time online.

thankyou!

You will get another email a day or two before your flights. With your ticket. And a link to click on and select seats. Usually the day before. Relax. Enjoy !!!!

okay haha my mom was just a bit worried! just wanted to be sure. thank you

Lewis gone are the days of an actually ticket. It’s now a bar scan on your phone lol. So much easier

awesome! Thanks so much again.

Call the airline for clarification, it's definitely a better option than crowd sourcing opinions here

I think I will just to be sure but I wanted to see what everyone in this group thought. thankyou for your help!

I have flown with sunwing before to MX and as long as you have a flight confirmation, you should not have any problems checking-in either online or at the airport. I would still bring a copy of your e-receipt.

okay, thankyou!

I think sunwing only allow you to book in four hours before rather than the customary twenty four.

oh okay. thankyou

Me going? How about my mother and I...?

Correcting another's grammar is not appropriate on FB.

Agreed. On FB you are only allowed to attack their core beliefs. And if you are under 18, their looks and fashion.

Go into Sunwing.ca and enter your confirmation code. It will bring up your info. You should be able to print off your etickets from there once they are available. As for your seats, that can't be booked until the day before I think, which you could do at the same site or they will just give you at the airport when you check in

I leave this week with them and booking in is four hours before to get free seating.

Good to know. westjet is 24 hours ahead.

this was very helpful!! thankyou so much for sharing. I will be sure to do that.

thankyou to both of you!

If your sunwing package includes transfers to/from the airport to resort then they will have a shuttle service to take you to the resort. If it didn't include transfers you will need to negotiate a taxi/shuttle at the airport to resort and then get one back when leaving. Transfers can be costly as we got stuck paying around $90 USD round trip as the taci drivers and companies in Mexico are outright thieves. And if you need a cab to do roundtrip don't pay up front for the full trip as they may not show up for the return and peopke will tell you the transfer is cheaper to negotiate with a taxi at airport but for the few dollars you may save it's not worth the hassle.
But ensure you have transfers included in your package.

good to know! i am fairly certain it contains transfers to and from the airport, but this was very good to know!

I prefer the taxi to the hotel, the bus sits around forever waiting and looking for ever last person (done of whom I'm sure have taken taxis), our bus waited 1.5 hrs for people who ultimately never showed up. Then they stop at every resort to drop people off, not bad if you are at the start, but if your hotel is last this can waste a lot of time. And the kiosks that line the exit of the airport offering excursions and "tourist info" do NOT stop, they just waste your time trying to sell stuff. The hotels all have the same trips available.

Erin thankyou! We have been to Playa Del Carmen a few times before but this is our first time booking a trip without a travel agent. We are well aware the kiosks (which are very aggressive) and know to avoid
thanks for making sure!! The bus rides can tend to be long but we do not mind if it's included in the price, but I go agree! Can be annoying after stopping at every destination.

We just came back from a place between Playa Del Carmen and Cancun last week and taxis were charging a minimum of $50-$55 USD one way so if you do get i.e. try to negotiate it cheaper. Enjoy your trip.

Be prepared to not be able to sit together if you didn't pre book your seats...

aha yes, we do not mind spending 5 or so hours apart
as long as we end up at the same place

Good luck with sunwing